If you have any problems with your order simply fill out the form below or call us at 1300 169 840. We provide a 14-day money-back guarantee so if your not happy with your product simply let us know and we will provide you with a full refund. We deliver all our products via the Australian-based Courier Service, Sendle for a Flat Rate Fee* of $5. Most orders are delivered to your door within 4 business days from purchase. Order processing and payment (same day) Custom Laser Engraving (1 business day), Delivery 1-3 business days depending on location.
(*Excludes bulk orders of 20 units or more)
We offer a 14-day peace of mind period, where if you find your product is not to your satisfaction we will replace or refund your item and pay return postage. After this time we offer a 3-year extended warranty on all our products. If you have any problems with your order please don't hesitate to contact us and we will resolve your issue.
We accept PayPal, All types of Credit or Debit Cards, Cash on Pickup, Direct Bank Transfer and Stripe Payments. For bulk orders, we issue an invoice which is due within 1 month from receiving your order. For anything else relating to payment such as payment plans, please contact us prior to placing your order.
For wholesale inquiries please contact us via either the contact form or our details are in the footer below.