SHIPPING POLICY

We are based in Sydney, Australia. We deliver all our products via the Australian-based Courier Service; Sendle, for a Flat Rate Fee* of $9.75.  Most orders are delivered to your door within 4 business days from purchase. Order processing and payment (same day) Custom Laser Engraving (1 business day), Delivery 1-3 business days depending on location.

(*Excludes bulk orders of 20 units or more)

RETURN POLICY

We offer a 14-day peace of mind period, where if you find your product is not to your satisfaction we will replace or refund your item and pay return postage. After this time we offer a 3-year extended warranty on all our products. If you have any problems with your order please don't hesitate to contact us and we will resolve your issue.

PAYMENT METHOD

We accept PayPal, All types of Credit or Debit Cards, Cash on Pickup, Direct Bank Transfer and Stripe Payments. For bulk orders, we issue an invoice which is due within 1 month from receiving your order. For anything else relating to payment such as payment plans,  please contact us prior to placing your order.

WHOLESALE INQUIRIES

For wholesale inquiries please contact us via either the contact form or our details are in the footer below. 

OPERATION HOURS
CONTACT US

Phone: 0448 474 448

Email:  info@laseraus.com

Production Office: Chatswood NSW 

HELP
NEW PRODUCTS AND OFFERS
  • Facebook
  • Black Twitter Icon
  • YouTube
  • Instagram

© 2020 Laser Engraving Australia